WELCOME TO OUR STORE
1. What types of lingerie do you sell?
At Cambaj we make a point in proposing a small range of respectfully made high-quality sustainable lingerie and intimate apparels. Our collections includes soft mesh and lace bras, panties, bodysuits and more.
2. How do I determine my size?
We know that finding the right size for underwear is challenging. To determine your size, we recommend referring to our size chart, available in our products pages and here: ( insert link ) . You can also keep in mind that for this type of products if you're between two size do not hesitate to take the bigger one. If you experience that our conversion chart is inaccurate do not hesitate to provide us feedbacks.
3. What materials are your lingerie made of?
Our lingerie is made from ethically sourced Oekotek standards fabrics and suppliers. You will find that our collection is made of Tencel, recycled mesh and up-cycled premium quality polyamides. Our elastics are recycled and the others accessories are made of respectful metals. Each product description includes information about the materials used and you can find more detail about all of them in our Fabrics & Materials Glossary page.
4. How should I care for my lingerie?
To prolong the life of your lingerie, we recommend following the care instructions provided on the QR code coming with your products. In general, most of our lingerie can be hand washed or machine washed on a delicate cold cycle. It's important to use mild detergent and avoid using bleach or harsh chemicals. Do not use drying machine. For specific care instructions, refer to the product description or the product care page ( insert link here ) or contact our customer support.
5. What is your packaging made of?
We try to minimise our waste and carbon print as much as possible so you'll find very little label and packaging when shopping with us. There are no labels inside your items because we refuse to produce something that will not be used. The hangtag you'll find on your products are made of recycled stones, they have a QR code giving you access to all the informations regarding the composition and the care of your purchase. Our mailer boxes are made locally in recycled paper and the pouch protecting your product is made from recycled mesh.
6. Where are you shipping from?
We're shipping from Dubai, where we we're based and we make our products. Also, yes we ship worldwide and we know it's hard to wait but shipping time will vary based on your location, you should be given this information when completing your address information. For more information do not hesitate to contact our customer support.
7. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your lingerie, we offer a hassle-free return policy. You can return the item within 30 days of receiving it, provided it is in its original condition with all tags attached and most importantly the hygiene stickers untouched. Please refer to our Return Policy for more details.